Protect your isopods from extreme cold or frost during shipment with this 72-hour heat-pack. This is recommended when temperatures in your area reach lower than 40 degrees F.
Please note: This item is only intended as an add-on for orders purchased from us.
We generally do not offer refunds unless the animal is delivered to a FedEx hub and picked up within one hour. If at that time the animal is deceased, the vendor will be required to refund payment. Other than that, we cannot guarantee proper care after delivery and any requests will be taken on a case by case basis. Please email [email protected] if you are not satisfied with the vendor resolution.