All Live Orders ship M0n-Wed, other orders will ship next day unless specified under the vendor details.
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We generally do not offer refunds unless the animal is delivered to a FedEx hub and picked up within one hour. If at that time the animal is deceased, the vendor will be required to refund payment. Other than that, we cannot guarantee proper care after delivery and any requests will be taken on a case by case basis. Please email firstname.lastname@example.org if you are not satisfied with the vendor resolution.
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